【待反馈】宝塔redis启动失败，报错找不到redis模块

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：9.2.0

系统版本：[color=rgba(0, 0, 0, 0.6)]Linux - CentOS (core) 7.9.2009 x64

问题描述：宝塔redis启动失败，报错找不到redis模块

相关截图（日志、错误）：

REQUEST_DATE: 2024-09-08 11:41:26

  VERSION: CentOS  7.9.2009 x86_64(Py3.7.9) - 9.1.0

REMOTE_ADDR: 192.168.31.45

REQUEST_URI: POST /database/redis/CheckDatabaseStatus?

REQUEST_FORM: {＇data＇: ＇{＂sid＂:0}＇}

  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Traceback (most recent call last):

  File "/www/server/panel/BTPanel/__init__.py", line 2435, in publicObject

    res = run_obj.run(toObject, defs, get)

  File "/www/server/panel/BTPanel/__init__.py", line 2382, in run

    result = getattr(toObject, get.action)(get)

  File "class/panelDatabaseController.py", line 90, in model

    raise public.PanelError(result['msg'])

public.PanelError: 面板运行时发生错误: Traceback (most recent call last):

  File "/www/server/panel/class/databaseModel/redisModel.py", line 23, in

    import redis

ModuleNotFoundError: No module named 'redis'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "/www/server/panel/class/databaseModel/redisModel.py", line 26, in

    import redis

ModuleNotFoundError: No module named 'redis'

您好，您这边在软件商店找到“linux工具箱”换源后执行
yum update
然后重新安装看一下