宝塔用_054e 发表于 2024-10-13 22:10:56

【待反馈】连接宝塔官网(www.bt.cn)异常,请检查服务网...

为了能快速了解并处理您的问题,请提供以下基础信息:面板、插件版本:
系统版本:
问题描述:REQUEST_DATE: 2024-10-13 22:06:16 PAN_VERSION: 7.9.0OS_VERSION: Windows Server 2019 Datacenter (build 17763) x64 (Py3.8.6) REMOTE_ADDR: 127.0.0.1 REQUEST_URI: POST /ajax?action=UpdatePanelREQUEST_FORM: {}USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Edg/129.0.0.0Traceback (most recent call last):File "class\ajax.py", line 698, in UpdatePanel    updateInfo = json.loads(result)File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads    return _default_decoder.decode(s)File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode    obj, end = self.raw_decode(s, idx=_w(s, 0).end())File "C:\Program Files\python\lib\json\decoder.py", line 355, in raw_decode    raise JSONDecodeError("Expecting value", s, err.value) from Nonejson.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)During handling of the above exception, another exception occurred:Traceback (most recent call last):File "D:\BtSoft\panel\BTPanel\__init__.py", line 1581, in publicObject    return run_exec().run(toObject, defs, get)File "D:\BtSoft\panel\BTPanel\__init__.py", line 1813, in run    result = eval(fun)File "", line 1, in File "class\ajax.py", line 701, in UpdatePanel    raise public.PanelError("连接宝塔官网(www.bt.cn)异常,请检查服务网络状况")public.PanelError: 面板运行时发生错误: '连接宝塔官网(www.bt.cn)异常,请检查服务网络状况'
相关截图(日志、错误):

堡塔运维南一 发表于 2024-11-4 15:37:12

您好,按win + r 键,输入cmd进入命令窗口,执行下面命令,看看回显信息
ping www.bt.cn

宝塔用户_nxqlcj 发表于 2024-12-17 11:12:21

堡塔运维南一 发表于 2024-11-4 15:37
您好,按win + r 键,输入cmd进入命令窗口,执行下面命令,看看回显信息
ping www.bt.cn ...

同样的问题,ping没问题。

REQUEST_DATE: 2024-12-17 11:09:37
PAN_VERSION: 8.2.1
OS_VERSION: Windows 10 Home China (build 26100) x64 (Py3.8.6)
REMOTE_ADDR: 127.0.0.1
REQUEST_URI: POST /plugin?action=get_index_list
REQUEST_FORM: {}
USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 Edg/120.0.0.0



Traceback (most recent call last):
File "D:\BtSoft\panel\BTPanel\__init__.py", line 1584, in publicObject
    return run_exec().run(toObject, defs, get)
File "D:\BtSoft\panel\BTPanel\__init__.py", line 1825, in run
    result = resobj(get)
File "class\panelPlugin.py", line 1264, in panelPlugin.panelPlugin.get_index_list
    softList = self.get_cloud_list(get)['list']
File "class\panelPlugin.py", line 974, in panelPlugin.panelPlugin.get_cloud_list
    softList['list'] = self.get_local_plugin(softList['list'])
KeyError: 'list'
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