【待反馈】连接宝塔官网（www.bt.cn）异常，请检查服务网...

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

系统版本：

问题描述：

REQUEST_DATE: 2024-10-13 22:06:16

PAN_VERSION: 7.9.0

  OS_VERSION: Windows Server 2019 Datacenter (build 17763) x64 (Py3.8.6)

REMOTE_ADDR: 127.0.0.1

REQUEST_URI: POST /ajax?action=UpdatePanel

REQUEST_FORM: {}

  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Edg/129.0.0.0

Traceback (most recent call last):

  File "class\ajax.py", line 698, in UpdatePanel

    updateInfo = json.loads(result)

  File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads

    return _default_decoder.decode(s)

  File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode

    obj, end = self.raw_decode(s, idx=_w(s, 0).end())

  File "C:\Program Files\python\lib\json\decoder.py", line 355, in raw_decode

    raise JSONDecodeError("Expecting value", s, err.value) from None

json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "D:\BtSoft\panel\BTPanel\__init__.py", line 1581, in publicObject

    return run_exec().run(toObject, defs, get)

  File "D:\BtSoft\panel\BTPanel\__init__.py", line 1813, in run

    result = eval(fun)

  File "", line 1, in

  File "class\ajax.py", line 701, in UpdatePanel

    raise public.PanelError("连接宝塔官网（www.bt.cn）异常，请检查服务网络状况")

public.PanelError: 面板运行时发生错误: '连接宝塔官网（www.bt.cn）异常，请检查服务网络状况'

相关截图（日志、错误）：

您好，按win + r 键，输入cmd进入命令窗口，执行下面命令，看看回显信息
ping www.bt.cn