【待反馈】邮局管理器“A记录解析失败”

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

面板：8.0.3
邮局插件：4.9

系统版本：

Ubuntu 22.04.1 LTS x86_64(Py3.7.8)

问题描述：

ping地址是正常的：flyviewing.comA记录已按要求添加：mail.flyviewing.com
宝塔IP也和上面的地址一致，就是无法解析

相关截图（日志、错误）：

Oct 19 21:35:52 mail dovecot: imap-login: Disconnected: Connection closed (disconnected before auth was ready, waited 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, TLS handshaking: Connection closed, session=</jas1REI3sB/AAAB>
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: warning: cannot get RSA private key from file "/etc/ssl/private/ssl-cert-snakeoil.key": disabling TLS support
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: warning: TLS library problem: error:80000002:system library::No such file or directory:../crypto/bio/bss_file.c:297:calling fopen(/etc/ssl/private/ssl-cert-snakeoil.key, r):
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: warning: TLS library problem: error:10080002:BIO routines::system lib:../crypto/bio/bss_file.c:300:
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: warning: TLS library problem: error:0A080002:SSL routines::system lib:../ssl/ssl_rsa.c:367:
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: connect from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: lost connection after CONNECT from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/submission/smtpd[739036]: disconnect from localhost[127.0.0.1] commands=0/0
Oct 19 21:35:52 mail dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, TLS handshaking: Connection closed, session=<CcKs1REIdOB/AAAB>
Oct 19 21:35:52 mail dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<58qs1REIWN1/AAAB>
Oct 19 21:35:52 mail postfix/smtpd[739046]: warning: cannot get RSA private key from file "/etc/ssl/private/ssl-cert-snakeoil.key": disabling TLS support
Oct 19 21:35:52 mail postfix/smtpd[739046]: warning: TLS library problem: error:80000002:system library::No such file or directory:../crypto/bio/bss_file.c:297:calling fopen(/etc/ssl/private/ssl-cert-snakeoil.key, r):
Oct 19 21:35:52 mail postfix/smtpd[739046]: warning: TLS library problem: error:10080002:BIO routines::system lib:../crypto/bio/bss_file.c:300:
Oct 19 21:35:52 mail postfix/smtpd[739046]: warning: TLS library problem: error:0A080002:SSL routines::system lib:../ssl/ssl_rsa.c:367:
Oct 19 21:35:52 mail postfix/smtpd[739046]: connect from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/smtpd[739046]: lost connection after CONNECT from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/smtpd[739046]: disconnect from localhost[127.0.0.1] commands=0/0
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: warning: cannot get RSA private key from file "/etc/ssl/private/ssl-cert-snakeoil.key": disabling TLS support
Oct 19 21:35:52 mail dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<4fCs1REIwtN/AAAB>
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: warning: TLS library problem: error:80000002:system library::No such file or directory:../crypto/bio/bss_file.c:297:calling fopen(/etc/ssl/private/ssl-cert-snakeoil.key, r):
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: warning: TLS library problem: error:10080002:BIO routines::system lib:../crypto/bio/bss_file.c:300:
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: warning: TLS library problem: error:0A080002:SSL routines::system lib:../ssl/ssl_rsa.c:367:
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: connect from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: lost connection after CONNECT from localhost[127.0.0.1]
Oct 19 21:35:52 mail postfix/smtps/smtpd[739042]: disconnect from localhost[127.0.0.1] commands=0/0

华为云的25端口也是打开的

您好，您是ping mail.xxxx.com这个域名吗，看看是否解析成功了，返回的是不是本机的ip。如果ping的没有问题，去修复下面截图中的三个组件，然后去发送邮件看看是否正常

堡塔运维小林 发表于 2023-10-19 23:28
您好，您是ping mail.xxxx.com这个域名吗，看看是否解析成功了，返回的是不是本机的ip。如果ping的没有问题 ...

ping了，都正常，返回的IP也正确，但还是不能添加域名，更不能发邮件；修复那3个服务后故障依旧

我也是碰到同样的 问题，你这边解决了吗

宝塔用户_poewmu 发表于 2023-10-20 00:33
ping了，都正常，返回的IP也正确，但还是不能添加域名，更不能发邮件；修复那3个服务后故障依旧

...

你把邮局管理器的版本降到4.8

问题解决了吗楼主

宝塔用户_poewmu 发表于 2023-10-20 00:33
ping了，都正常，返回的IP也正确，但还是不能添加域名，更不能发邮件；修复那3个服务后故障依旧

...

我也是跟你一模一样，ping都通了，但是不能添加域名，报错域名解析失败。