【待反馈】面板运行时发生错误: '连接宝塔官网（www.bt.cn

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本

问题描述：windows server 2025 标准版

相关截图（日志、错误）：

REQUEST_DATE: 2024-08-14 10:10:46

PAN_VERSION: 8.1.0  OS_VERSION: Windows Server 2025 Datacenter (build 26100) x64 (Py3.8.6) REMOTE_ADDR: 127.0.0.1 REQUEST_URI: POST /ajax?action=UpdatePanelREQUEST_FORM: {}  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 Edg/127.0.0.0Traceback (most recent call last):  File "D:\jie_bao\BtSoft\panel/class\ajax.py", line 732, in UpdatePanel    updateInfo = json.loads(result)  File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads    return _default_decoder.decode(s)  File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode    obj, end = self.raw_decode(s, idx=_w(s, 0).end())  File "C:\Program Files\python\lib\json\decoder.py", line 355, in raw_decode    raise JSONDecodeError("Expecting value", s, err.value) from Nonejson.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "D:\jie_bao\BtSoft\panel\BTPanel\__init__.py", line 1591, in publicObject    return run_exec().run(toObject, defs, get)  File "D:\jie_bao\BtSoft\panel\BTPanel\__init__.py", line 1830, in run    result = resobj(get)  File "D:\jie_bao\BtSoft\panel/class\ajax.py", line 734, in UpdatePanel    raise public.PanelError("连接宝塔官网（www.bt.cn）异常，请检查服务网络状况")public.PanelError: 面板运行时发生错误: '连接宝塔官网（www.bt.cn）异常，请检查服务网络状况'

问题解决了吗

看面板设置里这个是不是ipv4,不是的话改下试试

有此问题，请点我名字私信我

1. 
   
2. 
   
3. #  禁止corel连接网络
   
4. #==========================================
   
5. 127.0.0.1 65.200.22.99
   
6. 127.0.0.1 65.200.22.154
   
7. 127.0.0.1 mc.corel.com
   
8. 127.0.0.1 dam.corel.com
   
9. 127.0.0.1 ipm.corel.com
   
10. 127.0.0.1 ipp.corel.com
    
11. 127.0.0.1 iws.corel.com
    
12. 127.0.0.1 apps.corel.com
    
13. 127.0.0.1 content.corel.com
    
14. 127.0.0.1 origin-mc.corel.com
    
15. 127.0.0.1 secure.ipp.corel.com
    
16. 127.0.0.1 hub5btmain.sandai.net
    
17. 127.0.0.1 compute-1.amazonaws.com
    
18. 127.0.0.1 dev1.ipm.corel.public.corel.net
    
19. 127.0.0.1 oa.hy.cn
    
20. 127.0.0.1 backup.lumion3d.net
    
21. 127.0.0.1 license.lumion3d.net
    
22. 127.0.0.1 backup.lumion3d.com
    
23. 127.0.0.1 activate.lumion3d.com
    
24. 127.0.0.1 license.lumiontech.net
    
25. 127.0.0.1 upload.lumion3d.net
    
26. 127.0.0.1 upload.lumion3d.com
    
27. 127.0.0.1 cad.glodon.com
    
28. 
    
29. 
    
30. 192.168.1.2 tuzewh.hy.cn

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我也遇到了同样的问题：
打开官网正常，打开官网论坛正常
进入宝塔主页页面就有提示，

1. Traceback (most recent call last):
   
2.   File "D:\BtSoft\panel/class\ajax.py", line 698, in UpdatePanel
   
3.     updateInfo = json.loads(result)
   
4.   File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads
   
5.     return _default_decoder.decode(s)
   
6.   File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode
   
7.     obj, end = self.raw_decode(s, idx=_w(s, 0).end())
   
8.   File "C:\Program Files\python\lib\json\decoder.py", line 355, in raw_decode
   
9.     raise JSONDecodeError("Expecting value", s, err.value) from None
   
10. json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
    
11. 
    
12. During handling of the above exception, another exception occurred:
    
13. 
    
14. Traceback (most recent call last):
    
15.   File "D:\BtSoft\panel\BTPanel\__init__.py", line 1581, in publicObject
    
16.     return run_exec().run(toObject, defs, get)
    
17.   File "D:\BtSoft\panel\BTPanel\__init__.py", line 1813, in run
    
18.     result = eval(fun)
    
19.   File "", line 1, in
    
20.   File "D:\BtSoft\panel/class\ajax.py", line 701, in UpdatePanel
    
21.   

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REQUEST_DATE: 2024-08-17 14:08:10
PAN_VERSION: 7.9.0
  OS_VERSION: Windows 10 Enterprise LTSC 2019 (build 17763) x64 (Py3.8.6)
REMOTE_ADDR: 127.0.0.1
REQUEST_URI: POST /ajax?action=UpdatePanel
REQUEST_FORM: {'check': 'true'}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 Edg/127.0.0.0

1. <div class="pd20">
   
2.     <h3>出错了，面板运行时发生错误！</h3>
   
3.     <div style="margin-bottom: 15px;margin-top: 15px;color: red;">
   
4.         <h4 style="font-size: none;">面板运行时发生错误: '连接宝塔官网（www.bt.cn）异常，请检查服务网络状况'</h4>
   
5.     </div>
   
6.     <pre style="height:112px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 10px">REQUEST_DATE: 2024-08-17 14:18:33
   
7. PAN_VERSION: 7.9.0
   
8.   OS_VERSION: Windows 10 Enterprise LTSC 2019 (build 17763) x64 (Py3.8.6)
   
9. REMOTE_ADDR: 127.0.0.1
   
10. REQUEST_URI: POST /ajax?action=UpdatePanel
    
11. REQUEST_FORM: {}
    
12.   USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 Edg/127.0.0.0</pre>
    
13.     <pre style="height:370px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 0px">Traceback (most recent call last):
    
14.   File "D:\BtSoft\panel/class\ajax.py", line 698, in UpdatePanel
    
15.     updateInfo = json.loads(result)
    
16.   File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads
    
17.     return _default_decoder.decode(s)
    
18.   File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode
    
19.     obj, end = self.raw_decode(s, idx=_w(s, 0).end())
    
20.   File "C:\Program Files\python\lib\json\decoder.py", line 355, in raw_decode
    
21.     raise JSONDecodeError("Expecting value", s, err.value) from None
    
22. json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
    
23. 
    
24. During handling of the above exception, another exception occurred:
    
25. 
    
26. Traceback (most recent call last):
    
27.   File "D:\BtSoft\panel\BTPanel\__init__.py", line 1581, in publicObject
    
28.     return run_exec().run(toObject, defs, get)
    
29.   File "D:\BtSoft\panel\BTPanel\__init__.py", line 1813, in run
    
30.     result = eval(fun)
    
31.   File "<string>", line 1, in <module>
    
32.   File "D:\BtSoft\panel/class\ajax.py", line 701, in UpdatePanel
    
33.     raise public.PanelError("连接宝塔官网（www.bt.cn）异常，请检查服务网络状况")
    

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在开发者工具界面网络中发现，下面这个网址错误500：
http://127.0.0.1:8888/ajax?action=UpdatePanel

noaaa 发表于 2024-8-16 05:15
同样问题，浏览器官网打不开，但是 cmd ping 官网可以ping通，安装宝塔 安装安装一半就网络连接不了 ...

您好，您这边看一下hosts文件，并截图发出来，
文件位置：C:\Windows\System32\drivers\etc\hosts

运维技术阿闯 发表于 2024-8-14 14:43
您好，您这边直接在您的机器上访问官网，看是否可以访问，其次，检查一下机器的hosts是否做了解析，检查一 ...

同样问题，浏览器官网打不开，但是 cmd ping 官网可以ping通，安装宝塔 安装安装一半就网络连接不了

您好，您这边直接在您的机器上访问官网，看是否可以访问，其次，检查一下机器的hosts是否做了解析，检查一下机器的网络情况